Terms of Service

Last updated: October 6, 2026

The short version

By using our store or placing an order, you agree to these terms.
Our Shipping Info, Returns & Refunds and Privacy Policy are part of these terms.
Questions? Email thethingyouneedco@gmail.com.

1. About us

This website is operated by THE THING YOU NEED CO. ("we," "us," "our"). Our store is hosted on Shopify. These Terms of Service apply to everyone who visits the site or buys from us.

2. Using our store

You must be at least the age of majority where you live to place an order, or have permission from a parent or guardian. You agree not to use our store for any unlawful purpose, to interfere with the site's security, or to submit false information.

3. Products and pricing

We do our best to show products, colors and descriptions accurately, but we can't guarantee your screen displays colors exactly. Prices and availability can change without notice. If a product is listed at an incorrect price because of an error, we may cancel the order and refund you in full.

4. Orders and payment

We may refuse or cancel any order, including orders that appear fraudulent or exceed reasonable quantities. If we cancel an order after you've been charged, we'll refund you in full. You agree to provide current, complete and accurate purchase and account information.

5. Shipping, returns and refunds

Shipping is covered by our Shipping Info page. Returns and refunds are covered by our Returns & Refunds page.

6. Third-party suppliers and services

Some products are fulfilled by third-party suppliers, and payments are handled by third-party payment providers. We aren't responsible for the separate terms or practices of those third parties, but we'll always help you resolve any issue with your order.

7. Reviews and comments

If you send us reviews, photos or feedback, you allow us to use, edit and share them in connection with our store. You agree your submissions won't be unlawful, misleading or violate anyone's rights.

8. Intellectual property

The content on this site, including text, graphics and logos, belongs to THE THING YOU NEED CO. or its licensors and may not be copied or used without our permission.

9. Disclaimers

Our store and products are provided "as is" and "as available," without warranties of any kind except those required by law. Please use all products as directed and supervise children and pets.

10. Limitation of liability

To the fullest extent allowed by law, THE THING YOU NEED CO. is not liable for indirect, incidental or consequential damages arising from your use of our store or products. Our total liability for any claim is limited to the amount you paid for the product in question.

11. Indemnification

You agree to hold us harmless from claims arising from your breach of these terms or your misuse of our store.

12. Governing law

These terms are governed by the laws of the State of Michigan, United States, without regard to conflict-of-law rules.

13. Changes to these terms

We may update these terms at any time by posting the new version on this page. Continuing to use the store after changes are posted means you accept them.