Shipping Info

Last updated: October 6, 2026

The short version

Order processing: 1 to 3 business days
Delivery: usually 7 to 15 business days after your order ships
Tracking: emailed to you as soon as your order ships

How our shipping works

We work with trusted supplier partners who ship your items directly from their warehouses. That's how we keep prices low and our selection fresh. It also means delivery takes a little longer than big-box stores, so we always recommend ordering gifts early.

Processing time

Orders are processed within 1 to 3 business days (Monday to Friday, excluding holidays). During busy seasons, processing may take a little longer.

Delivery time

Most orders arrive within 7 to 15 business days after shipping. Delivery times are estimates and can be affected by carrier delays, weather and holidays.

Shipping costs

Shipping costs, if any, are calculated and shown at checkout before you pay. We ship to the locations available at checkout.

Multiple packages

If you order more than one item, your order may arrive in separate packages on different days. Each package will have its own tracking number.

Tracking your order

When your order ships, we'll email you a tracking number. Tracking can take 2 to 3 days to start updating after it's created.

Late or missing packages

If your order hasn't arrived within 20 business days of shipping, or tracking shows it was delivered but you can't find it, email us. We'll work with the carrier and, if the package is confirmed lost, send a replacement or a full refund.

Address accuracy

Please double-check your shipping address at checkout. We're not responsible for orders sent to an incorrect address entered at checkout, but contact us right away and we'll do our best to help.